Frequently Asked Questions
What Is a Modern Giving Account and Why Should I Have One?
What is a Modern Giving account and why should I have one?
Modern Giving is a new way of managing your charitable giving. Modern Giving accounts make giving easier by centralizing all of your charitable activity into one place. It’s safer and easier, as you just fund your account and make donations directly from your account rather than having to enter your payment information into many different charities’ websites. It helps with budgeting, allowing you to make monthly recurring deposits and build your balance, to increase impact over time or save for a large gift to a favorite organization. Come tax time, you have all of your receipts in one place. It’s easy to share your passions with your friends, as well as set and achieve your charitable goals. Other features include a social feed of giving activity in your community, tools to discover new causes, and the ability for your family and friends to deposit into your account.
Why not just make my donation directly to the charities that I want to support?
Your Modern Giving account is more secure, faster, and easier than giving directly to charities and makes it easier come tax season to get your maximum tax benefit. Instead of several charities having your personal information, only your Modern Giving account has access to your personal information. Instead of having to fill out your payment information on many sites or writing and sending personal checks through the mail, you can send money from your account to any charity in just a few clicks whenever and wherever it suits you. In addition, you get all of the other benefits that come with your account such as tracking goals, sharing your giving and discovering great projects in the community.
Are donations made through my Modern Giving Account tax deductible?
Yes! In fact, you receive your tax receipt when you deposit money into your account. You can then grow your account over time, continuing to receive tax receipts for each deposit.
Did Austin Community Foundation invent Modern Giving Accounts?
Yes, we partnered with Pinkaloo Technologies to develop Modern Giving. Pinkaloo is a like-minded team that shares a vision for how to modernize giving and how to partner with philanthropic organizations to drive the greatest impact in our communities. If you have ideas and feedback that you want to share with the Pinkaloo team, let us know. We are working closely with them to build the best tool possible.
How Do These Accounts Work & Where Do I Get Help?
How do I get support for my Modern Giving Account if I have any questions or issues?
Email the team at email@example.com. We’re here to help you with any questions that you have about our account.
What are the fees for using the Modern Giving Account?
Your Modern Giving account includes an annual $25 gift in support of the Austin Leadership Fund, which supports the Foundation’s work to close the opportunity gap in Central Texas. You receive a tax receipt for your full deposit, including the $25 gift.
Is my account and data safe and secure?
Yes. Our technology partner, Pinkaloo Technologies, uses best in class security and is PCI compliant. In fact, they never store your payment information themselves and instead only store it with our payments partner, Stripe. Stripe is a progressive processor that has implemented a new and better way to facilitate ACH transfers whereby they never even have your bank account number, but instead partner with your bank to let you log-in to your account to initiate transfers. It’s a long way of saying, that your personal payment information is only stored by your bank and the payment processor, and your information is secure!
Did Austin Community Foundation partner with someone to create this app?
Yes, we partnered with Pinkaloo Technologies to develop the Modern Giving accounts. They are a like-minded team that shares a vision for how to modernize giving and how to partner with Community Foundation to drive the greatest impact in our communities. If you have ideas and feedback that you want to share with the Pinkaloo team let us know, we are working closely with them to to build the best tool possible.
Funding my Account
How Can I Fund my Modern Giving Account?
Modern Giving accounts are funded electronically, either using a Credit or Debit card or via a Bank Transfer using ACH. Both of those options are built into the app, using the newest and safest technology partners. Tip: Using a bank transfer minimizes the fee on your deposit.
What is the minimum deposit to open an account?
The minimum is $100! Compared to traditional Donor Advised Funds, where the minimum is $5,000, this is an amazing and accessible new way to manage your giving!
What is the minimum deposit that I can make into my account?
You can make one-time deposits into your account and you can make recurring monthly deposits. The minimum for a one-time funding is $100. The minimum for monthly recurring contributions is $25.
Can other people deposit into my account?
Soon! We are actively working on making it easy for other people to deposit into your account. You receive the funds in your account and they receive the tax receipt.
Sending Funds to Charities
Can I donate to any charity?
Yes, you can send money from your account to any 501(c)(3) charity located in the USA. The Modern Giving app checks that a charity is compliant and in good standing using industry-leading GuideStar. Some small churches, schools, and hospitals may not be in the GuideStar list, and donating directly to them and uploading the receipt is the best approach.
What if I make a separate gift, not using the platform, but want all of my tracking and receipts to be consolidated in my account?
Upload your tax receipt to your Documents so that you can keep track of all of your giving and tax receipts in one place.
I receive many requests for donations through online campaigns (my niece's Jump Rope for Heart, my friends run for charity, etc.) am I able to give to these campaigns with my Modern Giving account?
If you want to use the funds in your account you can give directly to the organization and use the message field to specify the campaign you are supporting. Note that this may impact or delay any real time tracking that some of these sites use (your niece's thermometer icon might not increase immediately). The other option would be to give directly through the campaign and then use your Modern Giving account to track all your receipts by uploading your receipts to Documents (see previous question).
Does the charity that I donate to have to be in the US? Central Texas? Austin?
You can send money to any 501(c)(3) charity in the USA.
Can I make a grant to sponsor a charity event?
All donations sent through your Modern Giving account must be 100% charitable and no goods or services can be exchanged. It is best to work with the charity to understand if your gift is fully deductible.
Can I specify a Project or use of funds for my grant?
Yes, using the ‘Project name’ field when you send money to a charity will indicate the specific use of the funds to the charity.
What personal information will charities get with my donation?
You can choose whether your grant is anonymous or whether the charity receives your Name and Email Address.
Can I still make my donation in someone’s honor?
Yes, you can use the ‘Message’ field to send a message to the charity, including specifying that the donation is in someone’s honor.
How long will it take for the charity to receive their donation?
Donations are processed once per week. The amount of time that it takes for the charity to receive and process the donation can vary depending on their processes. Sometimes it is as quick as a few days later, other times, it can take a few weeks.
What is the minimum donation I can make to a charity?
The current minimum donation to a charity is $25.
Is there a minimum amount that I need to donate each year?
No, there is no minimum annual amount that must be donated to charities. We encourage all account holders to actively manage and use their account to meet their charitable goals.
What is a Chip In?
A Chip In is our version of the Like, allowing you to show your support for another user’s donation. You Chip In a small donation in addition to theirs to amplify their total impact and to show your support for them and the charity.
What info does the charity receive when a donation is made that has one or more ChipIns?
The charity receives one donation for the total amount (original donation + all Chip Ins) and one letter in the original donor’s name. It is as if the original donor made one bigger donation.
Can I cancel or undo a Chip In?
Once you confirm your Chip In, you cannot undo cancel or undo it.
Will a charity contact me after I Chip In on someone else’s donation?
No. The charity does not receive information on every user that Chipped In, they just receive the original donor’s information, if they chose to share it with the charity.
Why are some donations no longer eligible for a Chip In?
We currently process donations once per week on Monday mornings. At that time, we send the charity the total donation plus all Chip Ins. Get your Chip Ins done by late Sunday and you’ll be all set.